Learning and listening before launch.

Lesson 02

Why SENDO Exists

The logistics network already exists. The confusion can be around the information.

Watch the visual lesson

See why scattered information can be hard to understand.

Press play when you are ready. The lesson continues below in a visual and written format.

Four sources. Different pieces.
WhatsAppA message
FamilyWhich information is current?
Phone callWhat a relative heard
FlyerNo clear update date

The sources stay separate. No single source automatically gives the family the full current picture.

A familiar situation

Different people share different pieces.

A family may see a post, receive a message, hear something by phone, and find a flyer. Each piece may be useful, but the family may still not know which information is current.

Quick check

What problem is SENDO trying to understand?

How to make information around the existing network easier to understand—not how to replace the network.

For understanding only. This check does not collect an answer.

If SENDO helps with understanding, what exactly will it not become?

Clear roles come next.