Lesson 01

What Is SENDO?

The independent provider moves the package. SENDO is learning how to make information around that journey easier to understand.

Watch the visual lesson

See who moves the package—and where SENDO fits.

Press play when you are ready. The lesson continues below in a visual and written format.

See the existing journey

Customer / FamilyStarts the package journey

Independent ProviderControls and performs the service

TransportationMoves through the provider's operation

Recipient / FamilyReceives at the destination

The package stays inside the independent provider's logistics path. SENDO remains outside the physical chain.

A familiar situation

You want to send a package to family in Senegal.

An independent provider may explain what it accepts, the price, where and when to bring the package, and how its service works. The provider controls those decisions. SENDO does not replace the people already moving packages.

Quick check

Who moves the package?

The independent provider.

For understanding only. This check does not collect an answer.