Privacy

Privacy Policy

Last updated: July 20, 2026

1. Information we collect

The current informational website does not ask visitors to create an account, begin a shipment, or submit customer information through a public form. If you contact SENDO directly by email, phone, WhatsApp, or a Founder conversation, SENDO may receive the information you choose to provide.

2. How we use information

We use information to respond to inquiries, maintain accurate relationship records, improve SENDO, and understand the needs of families and independent operators. Information provided for one purpose is not automatically used for shipment handling or public operator publication.

3. Partner and community records

SENDO may keep respectful notes about conversations, introductions, consent, corrections, and follow-ups so responsibilities are not lost. Operator publication permission and verification status are recorded separately. SENDO does not sell private relationship notes.

4. Website and platform activity

SENDO may review basic website activity and public engagement to understand what information is useful. The current website does not provide shipment booking or public operator search. Future data collection will receive a separate privacy review before launch.

5. Sharing information

SENDO does not publish private operator receiving information without explicit permission. Exact receiving addresses, private instructions, credentials, financial records, and unnecessary personal information are not intended for public display.

6. Security

SENDO works to protect information using reasonable safeguards. No system is perfect, and users should avoid sending highly sensitive information through public forms unless requested through an appropriate secure channel.

7. Your choices

You may ask SENDO to correct or remove information you provided by emailing hello@sendoafrica.com.

8. Contact

Questions about this privacy notice may be sent to hello@sendoafrica.com.